Verification guide

Casea Casino verification: KYC in three documents

British rules require every licensed casino to know who it pays, so we check your identity once, usually within 60 hours.

Start verification

Regulated by the UK Gambling Commission, licence 62157-2200-R-774079

The check begins

See what the check covers

Casea Casino keeps the process plain: one review, one e-mail address, no runaround.

Checked by

Casea Casino Ltd

Licensed under

UK Gambling Commission, 62157-2200-R-774079

Review time

60 hours

Mandatory

Before the first withdrawal

Questions to

[email protected]

Minimum age

18+

No second round

Send the right copies now

Here is how to avoid the resend that slows most first payouts down.

Missing list first, files later

Your account menu holds a verification area that lists each required document and its status. Open it before you hunt for paperwork, because the list shows exactly what is still missing.

Which copy clears review?

Proof of identity goes in first: a passport or driving licence photo where all four corners sit inside the frame. Skipping the corners is the single most common reason a copy gets sent back.

Does one file cover two?

Proof of address follows, dated within the last few months and carrying your name and full address. A bank statement often doubles as payment method confirmation, so one file may close two gaps.

A verified account you keep

After the upload your file joins a review queue that closes within 60 hours. Watch your inbox for a note from [email protected] asking for a sharper copy, and reply straight away.

Fewer resends

Your paperwork, line by line

Here is what each copy settles before anyone signs off your file.

Proof of identity

ConfirmsWho you are

Must showPhoto page, all corners visible

Proof of address

ConfirmsWhere you live

Must showYour name, address, recent date

Payment method confirmation

ConfirmsThe account is yours

Must showYour name and the card or wallet

Four moments

Why is my withdrawal waiting on a check?

Here is exactly when the licence obliges us to look at your papers, and what to send.

Why now, before my payout?

Your first payout is where the licence sets its line: nothing leaves the account until identity, address and payment method are confirmed, so the request appears at the cashier.

A route that clears faster

Swap a card or add an e-wallet and the new route gets its own confirmation, because we must see that the account at that provider carries your name too.

Doubts cleared, then play

Where the details on file leave room for doubt, a selfie holding your identity document settles it, and we may ask for it at sign-up or at your first deposit.

Why the hold again?

A middle name spelled differently or a maiden name on a bill flags the account, so a short note plus the correct paper puts the record straight.

Your money, traced back to where it started

Holding a UK Gambling Commission licence, numbered 62157-2200-R-774079, means Casea Casino Ltd must know that the money on the table was earned lawfully. The request is routine and lands on many accounts. Nobody is suggesting you did anything wrong.

Depending on your answer, the team may ask to see any of the following:

Recent payslips from your employer
Bank statement showing salary
Tax return or tax notice
Sale contract for a property
Statement from a savings account

Clean copy in, no second try

Your paper is older than allowed. Bills and statements go stale quickly, and a page printed too far back cannot show where you live today, so the reviewer returns it. Pull a statement from the last three months Print the address page in full

Shoot the whole page. A corner cut off, a thumb over the date or glare across the photo hides the very facts the reviewer has to read. Lay the paper flat in good light Fit all four corners in frame

Name on file, name on paper. The name or address on your paper differs from the account record, so the reviewer cannot tie the two together and sends it back. Update your details in the profile Send a paper with the same spelling

At the payout stage

What your check outcome depends on

Same six questions our support team fields most often, answered the way we answer them on chat.

Which UK body licenses Casea Casino and what is its number?+

Casea Casino Ltd trades under a licence from the UK Gambling Commission, number 62157-2200-R-774079. That licence is why the checks below exist at all, and it applies to every player who opens an account here.

How long will the check take once my files arrive?+

Once your files land, the answer usually comes back within 60 hours. Busy weekends push it towards the longer end, while a clean set of images often clears well before that. Keep an eye on your registered email address for the outcome.

Will I have to send my documents again later on?+

Sometimes, and it is nothing personal. A document can expire, a file can become unreadable, or a later review can call for a fresh copy. In those cases we simply ask again before your next withdrawal.

What happens if my name has changed since the documents were issued?+

Send the document showing your current name alongside the older one, and the team will match them up. A marriage certificate or deed is enough to bridge the two. Our verification inbox at [email protected] handles this case every week.

When is the earliest you could ask me for documents?+

You can count on being asked at the latest before your first withdrawal. We may also ask sooner, at registration or when your first deposit arrives, so keep the files within reach from day one.

Why do you want to know where my money comes from?+

A source of funds question is a routine part of holding a UK Gambling Commission licence, aimed at keeping betting clean. Most players answer it with a payslip or a bank statement and hear nothing more about it.